Messages and appearance
Email content, sign-in form labels and your website's theme have different owners and controls. Choose the surface you intend to change before editing a template.
Choose your task
| Need | Start here |
|---|---|
| Prepare an email's subject and HTML content | Prepare a message template |
| Request reader-facing labels, titles or branding changes | Customize reader-facing text and appearance |
| Inspect stored mail records for a reader | Find and understand message records |
For City Journal, an email notice and the “Sign in to City Journal” button are separate changes. Saving the email template does not change that button, send the notice or establish its delivery.
Keep configuration and sending separate
E-mail Templates stores message content. Automations can select a template for an event-driven action. Popup Templates is a separate technical template surface; the website integration determines which reader interface is used.
Use Find your publication settings to confirm the publication context. A template preview, saved rule and Mail log entry each establish different things; none alone proves a reader received or read a message.